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Explore our FAQ and find answers to your questions.

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How can I integrate Lyzi into my point of sale?

Lyzi offers direct integrations for small and medium retailers who can sign up and set up our solution in 5 minutes. We also have indirect integrations for point of sale (POS) systems and payment terminals for major brands. Contact us for more information -> https://lyzi.io/contact

Does Lyzi comply with current regulations?

Yes, Lyzi complies with all applicable laws and regulations in the countries where we operate. We follow data protection, privacy, and security guidelines to ensure legal compliance. Lyzi operates in partnership with duly authorized VASPs and PSPs.

How do I contact Lyzi support?

For any questions or assistance, you can contact us via our contact form on the website, or by email at contact@lyzi.fr. Our team is available to help you and answer any questions you may have.

What is Lyzi's cookie policy?

Lyzi uses cookies to improve the user experience and personalize content. You can manage your cookie preferences at any time via your browser settings or our cookie management tool available on our site.

What are the transaction fees charged to the user for a crypto payment via Lyzi?

- From €0 to €500:3% - Greater than €500 and up to €5000:2.5% - Greater than €5,000 and up to €10,000:2% - Greater than €10,000:1.5% Interchange fees may be applied as an additional charge, depending on the platform or wallet you use to make the payment.

What is Lyzi's responsibility in the event of a data breach?

In the event of a data breach, Lyzi undertakes to: Inform the users concerned as soon as possible. Take all necessary measures to contain the violation and minimize the damage. Collaborate with the competent authorities and comply with legal notification obligations.

Do I need to download a third party app to pay?

No All you have to do is scan a QRcode with your phone's camera.

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