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FAQS

Answers to frequently asked questions about cryptocurrency payments with Lyzi

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How does Lyzi handle reports of illegal content or activities?

We take reports of illegal content or activity very seriously. If you notice anything inappropriate or potentially illegal on our platform, please let us know immediately via our report form or by contacting our compliance team at compliance@lyzi.fr. We are investigating each report and will take appropriate action.

What are the transaction fees charged to the user for a crypto payment via Lyzi?

- From €0 to €500:3% - Greater than €500 and up to €5000:2.5% - Greater than €5,000 and up to €10,000:2% - Greater than €10,000:1.5% Interchange fees may be applied as an additional charge, depending on the platform or wallet you use to make the payment.

Do I need to download a third party app to pay?

No All you have to do is scan a QRcode with your phone's camera.

How does crypto payment work with Lyzi?

Customers can pay using their favorite cryptocurrencies from their CEX or Wallet account including Binance PAY through our payment gateway. The LYZI solution is inter-connected to more than 500 wallets. The amount is instantly converted into euros and transferred to the merchant, ensuring a smooth payment experience without the risk of volatility.

How do I track my transactions and manage my merchant account?

Merchants can track all of their transactions and manage their account through our intuitive dashboard. This dashboard provides detailed reports and analyses of payments made in cryptocurrencies.

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